Information and terms
Swish: 123 541 72 09
SWEDISH BANK TRANSFER
INTERNATIONAL BANK TRANSFER
IBAN SE57 8000 0821 4990 4342 6759
SHIPPING IN SWEDEN
Normal (1-5 days): $7
Traceable (1-5 days): $10
Collect at Dansöz dance class:FREE
Note that if you choose Normal we do not take responsibility if Postnord looses the package. The amount of days written are the days the post office takes to deliver the package. We also take 1-3 days to pack the item.
Shipping with the Swedish post:
Coupon codes are intended for single use only and cannot be combined or stacked. If you are attempting a coupon code and it does not work, it has probably expired. For any other issues with the coupon codes please send us an e-mail and we will be happy to assist you.
Gift Cards purchased online are sent by email onl and are not redeemable for cash; cannot be returned for a cash refund. Any unused balance will be available to use again on the same Gift Card code. If your total order is more than the amount of your Gift Card, you will need to pay the balance with a credit card. If you have any questions about using your gift certificate, please contact us
To lodge a claim
The right of claim covers goods that are incorrect in accordance with current consumer protection legislation. If you wish to make a claim for a defective order, please contact us at email@example.com as soon as possible after you discover the error. Complaints made within two months of discovering the error are always considered timely. You as a consumer have 3 years of right of claim.
Any item that you see the words “TO-ORDER” next to the color or size means that the item is not in stock. It will be ordered from the manufacturer and will ship to you as soon as possible. PLEASE NOTE: TO-ORDER sales are final. If you need an item by a certain date, please e-mail or call us. We will be able to better advise you on shipping options.
Yes, by contacting Customer service through email on firstname.lastname@example.org. Include your order number when leaving a message. Your order cannot be changed through the website if you have already clicked “Place Your Order,” as it has been processed immediately. The only way you will not be able to change your order is if it has already been shipped.
Not at this time, but we are always open for new co-operations. Send us an e-mail and we would be happy to discuss this further.
Yes, for larger orders we do provide a discount.
You are always entitled to return the item for 14 days in accordance with current consumer protection legislation. This means that you as a customer have the right to undo your purchase by notifying us within 14 days of receipt by you or a representative of the ordered product (withdrawal period). The easiest way to notify us to mail us at email@example.com. The item must be returned in 14 days from the date you notified us that you have exercised your right of withdrawal. The product should be shipped well packaged, in good condition and in original packaging. Note that the right of withdrawal does not apply to certain clothes for hygiene reasons such as belly nets and costumes including a bra. The right of withdrawal also does not apply to custom orders such as a customized belly dance costume. The right of withdrawal also does not apply to activities such as dance classes. Read more about the Swedish law for returns here.
Find an item
If you are looking for something in particular that is not on our site send us an email. Also if you are looking for some customization then please feel free to contact us and we will do our best to facilitate. Dansöz has access to a fantastic network that is passionate about their work and we will always do our best to service our clients.
Contact your local Post Office, mail carrier or local delivery service office and work with them to locate the missing package. Dansöz will make every attempt to assist you, but is not responsible for lost or stolen packages. We do apologize if this situation has effected your shipment.
Ship out time
We will make every attempt to process all orders received the next day. During peak times it may take up to 3 business days to process your order. Please bear with us and be patient whilst we process your order as promptly as possible. If you absolutely need a product in a hurry or have a specific cutoff date, please provide that information in the comments section of the checkout page and contact us via email immediately after placing your order. Please remember that shipments do not normally deliver on Saturdays and orders will not normally be processed on weekends or holidays.
The shop belongs to “Dansöz” a non profit organization and does not register any tax.
Buying dance classes
When you buy a dance lesson, workshop or semester course from Dansöz you agree to the terms that are listed on the page of our belly dance classes. You can find these here.
We are your oriental dance shop online that offers products from the oriental dance world to dancers worldwide. The products are hand-picked from around the world and are carefully selected so you can spoil the belly dancer in you. Behind Dansöz selection and recommendations is the professional belly dancer Selina who has performed and taught oriental dance for over 10 years. Her travels to Africa, the textile markets in India and the souks of the gulf has really made her find gems that she wants to share with her follow belly dance enthusiasts.
Being a belly dancer is not just about learning to move your body but it is about feeling the rhythm, understanding the music, history, and looking the part. “It has taken me years to find the finest and lightest silk, and the most suitable products that make me feel and look great on stage and whilst I am dancing. This empowering feeling is something I want to share with me.”
Our product line
Dansöz has chosen to offer a uniquely selected range of products. Most of our products are hand-made by local artisans world-wide. Some are uniquely developed specifically for Dansöz. Because when you dance with products from Dansöz, you become part of something that has been made with heart, vision and an inner rhythm that dares to be different.
Address for returns
Dansöz c/o Tess Selin
Södra Förstadsgatan 81 b
Terms and conditions
Alteration of terms
All content on the Site, including but not limited to text, graphics, logos, button icons, images is the property and copyright work of Dansöz, and is protected by copyright, trademarks, patents or other intellectual property rights and laws. You may view the website and electronically copy or print hard copies or parts of the website for your personal, non-commercial use only. You may not distribute, reproduce, sell, lease, rent, sub license, encumber, display, publish or otherwise commercialize any aspect of the website or its content. All other trademarks not owned by Dansöz that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Dansöz.
Use of the website
While using the website, you agree not to interfere with or attempt to interfere with the proper working of the website or any transaction being conducted on the website or to gain unauthorized access to any part of the website. We reserve the right to establish such limitations as we may deem appropriate, at our sole discretion, with respect to your usage of the website and such limitations may include but will not be limited to, limitations regarding the period of time that any listed content may remain on the website as well as the number of listed items and the file size of such listed items. You acknowledge that we do not monitor, verify or approve listings, and that you are solely responsible for evaluating and verifying the accuracy of any listing posted on the website. We reserve the right to revoke your usage of the website at any time without notice if we determine you to be in breach of any of these conditions:
- You must be older than 18 or under the supervision of a legal guardian to register on Dansöz. You or your legal guardian is responsible for any activity that occurs under your username. You are responsible for keeping your account details and password secret and secure.
- You must not abuse or harass other members or send unwanted messages or emails to any members.
- You must not impersonate any other person and/or entity.
- You are responsible for any data, text, information, screen names, graphics and photos that you submit on the website and, you shall be responsible for ensuring that any such data, text, information, screen names, graphics and photos do not contain any computer viruses or any software that is malicious or technologically harmful.
- You may not use the website for illegal or unauthorized purposes. By registering on the website you agree to comply with all local laws regarding online conduct and acceptable content.
- You shall not list contact details, including your website address, email address and phone number, within listings or messages posted on Dansöz or in your member profile.
- You must not direct shoppers to another online selling venue or physical shop to purchase the same items as listed in your Dansöz shop.
- You must not arrange a transaction outside of the Dansöz process or otherwise seek to avoid sales commission.
We do not warrant that your use of the website will be uninterrupted or free from defects and viruses or that the information provided will be current. We are not liable to you or anyone else if your computer system is in any way damaged or affected by your use of this website.
Limitation of liability
To the maximum extent permitted by law, we hereby expressly disclaim and exclude liability for any damage whatsoever including, without limitation, direct, indirect, special, punitive, incidental or consequential loss or damage incurred by you or any user in connection with the website or in connection with the use, inability to use, or results of the use of the website, any websites linked to it and any information or listing posted on the website, including, without limitation any liability for loss of income or revenue, loss of business, opportunity loss, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind whether or not foreseeable, howsoever arising whether or not caused by a negligent act or omission. In particular, we shall not be liable or responsible in any way for any damages, loss, cost or consequence resulting to you or a third party from the use or the inability to use the website, services or goods acquired through the website or any viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or to your downloading of any material posted on the website, or on any website linked to it.
Dansöz reserves the right to remove content (including images) and accounts containing content that we consider to be unlawful, offensive, threatening, unfounded, insulting, obscene or otherwise objectionable or violates any party’s intellectual property or any of Dansöz terms. We reserve the right to alter or terminate our services and to refuse service to anyone for any reason at any time. Images uploaded to the website may be used by Dansöz for the purpose of promoting the website and in this respect you grant us the license to use images you upload on the website for our promotional material.
As your use of the website is conducted electronically, you agree that we may communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. When purchasing an item on our website or when you register you agree in the process for us to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.
Use of the Site
While using the Site, you will not:
- post Information or content in an inappropriate category or areas on our Site;
- post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libellous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment;
- post comments, questions or answers that are not factual in nature including without limitation make any racist comments, use profanity, abuse another user, disrespect another’s culture or make any other derogatory or inappropriate comments;
- post Information which infringe any third party’s intellectual property rights, other proprietary rights or right to privacy;
- post obscene Information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent;
- post Information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest;
- post Information or content which may (in our sole discretion) threaten national security;
- post Information or content which may (in our sole discretion) constitute or be considered to promote gambling; use contacts made by buying on the Site to solicit (including by email or otherwise) sales on other items directly and/or from another website;
- manipulate or attempt to manipulate the Site in any way including the prices of any item or services on the Site (either alone or in conjunction with other users);
- circumvent or manipulate our fee structure, the billing process, or fees owed to Dansöz;
- take any action that may undermine the Site’s feedback and ratings systems (including but not limited to the display,
- import or export of feedback information off the Site or use of such information for purposes unrelated to Dansöz);
- distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;
- distribute viruses or other computer programming technologies that may harm the Site, or the interests or property of the site’s users;
- take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
- interfere or attempt to interfere with the proper working of the site;
- export or re-export any Site tools except in compliance with the export control laws of any relevant jurisdictions; copy, modify, or distribute any content from the site or otherwise infringe the site’s copyright material and/or trademarks in any way;
- violate any laws, rules, regulations, guidelines, third party rights or our policies;
- abuse Dansöz Shipping Policy or any of Dansöz other policies or terms and conditions posted on the Site from time to time.
Responsibilities of the buyer
When clicking on the ‘Proceed to Checkout’ link of any item the buyer is entering into an agreement with Dansöz to purchase that item. You must complete the transaction in the manner specified. By purchasing an item you state that you have the legal right to enter into and complete the transaction. if you are a corporate representative, you have authority to bind the corporate entity; When a successful purchase has been made the buyer is responsible for making relevant communications with the Dansöz in order to complete the transaction. The buyer is responsible for ensuring their shipping address is specified correctly when making a purchase on Dansöz. The buyer must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from the website. The importation or exportation of certain goods to a buyer may be prohibited by certain laws. Dansöz makes no representation and accepts no liability in respect of the export or import of goods listed on the website.
Returns and refunds
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk Dansöz shall not be liable for their loss or destruction. In the unlikely event that you have purchased an item which is faulty, different to how it was described or shown, or you otherwise have a right to return it under any applicable law, it may be returned. Note that Dansöz shall not be obliged to take any action unless you notify us in writing, of the problem within three (3) days of the delivery of the goods in question. Dansöz will offer a replacement or exchange the item. Alternatively a refund or store credit for the net value of the item will be issued by us. The item must be returned to Dansöz with all labels attached and wrapped in the original packaging within ten (10) days of receipt. Any items accepted for return must not be used or reduced in value on your part. If you change your mind, a return or refund will not be offered. Please remember that because of their handmade / artisan nature, some items may vary slightly from the images shown on the website. In the unlikely circumstance that a product you have purchased is not available or out of stock, a refund or shop credit to the same value will be offered to you.
Warranties and liability
Events beyond our control
We shall have no liability to you for any failure, breach or any delay of any nature whatsoever that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of information communication technology systems or network access, flood, fire, explosion or accident.
Data Protection Regulation (GDPR)
The Data Protection Regulation (GDPR) applies as a law in all EU member states from May 25, 2018. When reporting to Dansöz, we collect information on names, social security numbers, address and mail. This information is stored in our computer system. We use this information in our administrative work as well as to send invoices and information. You also end up in our system for sending out new mail and mail on various matters. You can unsubscribe from the newsletter at any time. We never pass on or sell the information to third parties.
Force Majeure such as labor conflict, natural event, war, government decision, government intervention, strike, lockout, flood, serious accident, blockade, fire, environmental disaster, serious contagion or other circumstance which Dansöz does not control and which prevents Dansöz from complying with Dansöz from the discharge of its obligations. Such exemption applies provided that the business cannot be conducted under satisfactory conditions either. The counterparty shall be informed immediately of any circumstances which may give rise to the application of this provision.
Dansöz cares about your privacy and strives to at all times protect your personal data in the best possible way. We aim to comply with all applicable laws and regulations for the protection of personal data. This policy will, among other things, help you understand what kind of personal data is collected and how it is used. By purchasing an item from our website or using our website for feedback, comments or any other activitiy on it or any affiliated sites such as instagram and facebook, you automatically agree to the processing of your personal data as described below.
Which kind of data we process
We will process the personal data that you provide or have provided us with or that we have collected at our Website by way of cookies for the purposes of administering your purchases and fulfilling our obligations to you as our customer. The personal data that we processes include your Name, e-mail address, purchase-, payment- and order history, delivery address, IP-address and phone number.
How we will use your personal data
The data may be used for identification, direct marketing, customer surveys, newsletters and statistics, unless you have opted out from such communication. You may at any time contact us to opt out against any marketing towards you as customer. The data may also be used to analyze purchase habits with the purpose of supplying you with relevant information and marketing and to improve the Website, payment methods and payment processes. If the whole or part of our business is sold or integrated with another business, your personal data may be provided to our advisors, any potential buyer or the buyer’s advisor and furthermore be provided to the new owner of the business.
Access to, updating and correction of your personal data
We want to ensure that your personal data is correct and updated. If any of the data you provide us is changed, e.g. if you change your e-mail address, name or payment information or if you want to change your user account, please provide us with correct details by sending us an e-mail. You are, at all times entitled to request that your personal data is corrected, blocked or erased. Your personal data will not be processed for purposes related to direct marketing if you oppose such processing. You are, at any time, entitled to withdraw any given consent for the processing of personal data. Such withdrawal may be limited to include only part of the processing, for example that which is connected to direct marketing.